Colleagues
Discussing treatment (particularly treatment limitation) with colleagues outside of the unit can be challenging. Some important considerations are:
Standard communication tips apply:
- Warning shots
- Giving time to process what is being said
- Respond to emotions
- Acknowledge uncertainty
- Be humble
You can be wrong. - Be prepared to negotiate
Consider:- Time-limited trials
- Second opinion
- Waiting a day
- Maintain professionalism
The working relationship will continue after the therapeutic relationship with this patient has ended. - Develop good relationships with colleagues outside of the ICU
- Recognise the efforts and successes of your colleagues
- Focus on your area of expertise, not theirs
- Flag deterioration early
- Discuss patients in private, away from the bedside
- Come to a consensus before announcing a plan to the family
- Focus on what you are doing, not on what you want to withhold or stop
- CICM Communications Course. Course Notes. 2023.